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Technology is amplifying the area of service technicians and turning field service management into a more decentralised and customer-centric operations. Since speed, convenience, and support are becoming a crucial part to meet expectations, organisations should take the increasing need for a technologically engaged client base and employees more seriously. How to keep your business up […]

The time has arrived for Microsoft Dynamics NAV users to make a rational decision for a new ERP implementation to access distinctive capabilities and thrive in the digital economy. While this ERP product made several enhancements over the years, it still uses the same proprietary code, the same client-server architecture, and the same data structures. […]

We live in a new era where companies need to be flexible, well-connected, and agile to accomplish ultimate success. You can manage and monitor business processes and customer relations with the Acumatica cloud ERP system with its cross-module workflow capabilities. The advanced Workflow Editor delivered in Acumatica 2020R1 can perform all tasks with new customisations […]

This post describes the integrated workflow between the front office and field operations provided by Acumatica’s field service management software in Acumatica 2018 R2. To best understand how closely Acumatica Field Service Edition is integrated with cloud ERP, we’ll look at a typical field services appointment. With Acumatica Field Service Edition, a field service appointment becomes an orchestrated and […]

The current COVID-19 crisis has led to economic impacts, health risks, and social implications. While larger organisations have laid the operations to a remote workforce and moved to a cloud-based ERP system to expand wisely, this isn’t always the scenario for small businesses. Small and Medium-sized Enterprises (SMEs) are still perplexed about how to get […]