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Why Choose Our Field Service Management ?

Streamline dispatching, reduce response times, and minimize costs with the Acumatica Field Service Edition that works with CRM, sales, inventory, purchasing, accounting, and financial reporting. With a 360-degree view of customer activities, improve the overall customer experience and elevate customer satisfaction to earn higher recurring revenues and gain a competitive advantage. All the applications are web-based and accessible from any device, anytime, anywhere, which is ideal for your field workforce. Acumatica’s unlimited user licensing and role-based security lets your entire staff and field representatives conduct day-to-day operations with full 24/7 access to the business tools and functions.

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Track & Manage Faster

Track and manage everydetail of your serviceorganization withServices Management. Share best practices,automate manualprocesses and trackservice inventory byintegrating information, people, and resources.

Increase your Customer Experience

Quickly capture serviceneeds, access customersite, and equipmentinformation to shorten the time between call receiptand job assignment.Track resourcecommitments, matchtasks to the bestavailable resources, andgenerate work orders.

Mobile Worker Productivity

Create daily or weekly schedules automatically or using drag-and drop tools. Access Key information anytime and from anywhere using the mobile app

Reduce Response Time & Cost

Connect your customerswith the field staff, reducethe response times, lowercosts, and much more.

Field Service Challenges Addressed

ERP

Key Features

Scheduling, Dispatching and Call Center

The Dispatch Calendar Boards are beautifully and cleverlycrafted. Get the right people to the right service..

Route Management

Provides powerful toolsfor optimizing routes for your appointments. It filters your appointments on numerous ways, and plot in GoogleMaps the route for a particular Staff..

Equipment Maintenance

Tracks all details ofequipment and products installed at your company and yourcustomers. It allows to track Manufacturer, Models, and toschedules

Service Contract Management

Create and manage multiple service schedules percustomer, then generate, project, plan and fine tune all theappointments using

Warranty Management

Service Management Module will allow you to scheduleservices that require special tools or resources that you mighthave in limited

Mobile Service Management

Keep your staff members connected with the Native mobileAndroid and Apple iOS (iPad) App so they’ll be able to accessservice information

Staff Dashboard

Keep your staff connected through schedules via InternetBrowser or Android App. Service Management will sendSMS/Email to your staff on selected configurable

Tools and Resources

Service Management Module will allow you to scheduleservices that require special tools or resources that you mighthave in limited quantities.

Want to learn more about Acumatica?

Contact us today to schedule a demo and see Acumatica in action. Netsense is a Gold Certified Acumatica Partner and is featured as a Top Acumatica Partner. Learn how leaders in your industry are using Acumatica Cloud ERP to support their business.

Netsnse team has earned more than 100+ Acumatica Certifications

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